More Information: 

Commercial or Residential: If  they are delivering to a commercial site (definition of a commercial site for transport: is there a loading dock that a semi can turn around and back into)

.There is considerable cost saving for these few; the shipping companies do not have to unload the tote from a semi onto a box truck in their yard and then send another driver out.  

White Glove Service: If you don't have a pallet jack, the shipping company requires two guys and a pallet jack to move the tote to hard-to-reach areas, like the side of a building for example. They charge in excess of $800.00 just for this part of the service. An alternative option is to rent a pallet jack from Home Depot for $45.00 for the day.